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Studio beats

Coreym92
Explorer

Hi I've bought an add on a few month ago for the beats earphones and I've lost them is there anything I can do

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

Are they insured, either separately or with your home insurance? If not, there's not much you can do.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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thanks yeah I have phone insurance with my bank, but I'm not sure what the excess fee is.

XRaySpeX
EE Community Star
EE Community Star

We can't tell you that. Read your policy docs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@Coreym92 , you will have to contact your insurance to see what they have to say, I would have thought.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

@Coreym92  I very mush doubt your phone insurance will cover your headphone as they are nothing to do with your phone insurance.   Your policy will probably exclude any peripherals you received with the device.   And these didn’t come with the device at all. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.