Samsung galaxy buds pro 2

[Chilly9]

I've just upgraded two phone on my account, both entitled to a free set of Samsung Buds pro 2.

How do I claim for these? The cashback I got a link to use after a certain time, but no information regarding the Buds.

[James_B]

Hi @Stephensav,

Welcome to the EE Community. 🙂

Yes, you should receive a pair for each qualifying purchase.

You should receive them 15-30 days after you received your phone.

Hope this helps.

James

[Star2893]

I upgraded 2 phones, both eligible for the galaxy buds. I have received one pair for the s23 but havent received the paid for the s23 ultra. They were done 2 days apart as there was a technical issue when doing the ulra however the buds for the 23 came last week. When should i expect the ones for the ultra and who do i contact if they dont come

[Christopher_G]

Hi @Star2893 

Welcome to the community.

They're sent automatically 15-30 days after you purchase the phone. 🙂

Chris