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Returning a tv add on

noddy1950
Contributor
Contributor

Hi

I am returning a Samsung tv which I got as an add on. I filled in the online return form and I am now waiting for the returns team to ring me. My query is will ee collect my tv or will I have to arrange for it to go back. 

Thanks for any help

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Welcome to the community, @noddy1950 

It can depend on a few factors. With most items, you're sent a returns package to send it back to us. The returns team will be able to confirm 100% with you when they get in touch. 

Chris

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2 REPLIES 2
Christopher_G
EE Community Support Team

Welcome to the community, @noddy1950 

It can depend on a few factors. With most items, you're sent a returns package to send it back to us. The returns team will be able to confirm 100% with you when they get in touch. 

Chris

Thank youSent from my Galaxy