Reactivate NHS perks account

[kathriyy]

I can't log in the website it says deactivated. How to retrieve it? 

[Leanne_T · Accepted solution]

Morning @kathriyy 

Thanks for coming to the community 🙂

I have sent you a private message for some extra details. 

Leanne.

[Simon208]

Same problem. Perks account has been deactivated and unable to unlock.

[Katie_B]

Hi @Simon208. 

I have sent you a private message for more details. 

Katie

[jjfarnsworth96]

Same issue, perks account has been deactivated and can’t get into it. Want to get a new phone with NHS discount. Thank you.

[James_B]

I've sent you a private message @jjfarnsworth96 

James

[James_B]

Hi @jjfarnsworth96,

I've asked our Perk team to remove your deactivated account from the perk portal so you can re-register.

Please allow up to two working days for this to be completed.

Thanks

James

[JohnCoombes]

Hi. I am having the same problem with the nhs email I am trying to register with saying it has been deactivated?

please can you resolve as seen here?

[JohnCoombes]

Hi @Katie_B 

could you please contact me in order to resolve the same issue with a deactivated nhs account for the code I need to apply to my ee plan. 

thank you and much appreciated. 

[James_B]

No problem, @JohnCoombes 

Please check your community inbox.

James