Ee Perks password reset not working

[kennethmacleod]

Hi,

I am unable to get my password reset on my EE Perks account. Are you able to help me reset it? The password reset is not coming into my work email/junk/spam.

Thanks in advance

[Leanne_T]

Hi @kennethmacleod

Thanks for coming here. 

When did you register for a perk account? 

Did you use the work email to register? 

Leanne 🙂

[kennethmacleod]

Hi Leanne,

I registered quite a while ago but I have just moved to EE today so I was looking to gain access. I did use my work email address, it must still be active as when I try and create a perks account it states the email is already in use. 

[Leanne_T]

Thanks @kennethmacleod

I've sent you a private message on here for some extra details.

Leanne