EE PERK - account deactivated

[MatthewScholes]

Hi Leanne, I am also having the same issue.  Would you please also be able to help me out? 

many thanks 

Matthew 

[Leanne_T]

Hi @MatthewScholes 

Is your account showing deactivated when you log in? 

Speak soon 🙂

Leanne.

[MatthewScholes]

Yes. I go to log in and showing as deactivated as not verified in time. Even though I’ve used it on my bill in the past. 
I’ve reset the password now and still no luck. 

thanks for your help 

[Leanne_T]

Thanks for confirming @MatthewScholes 

I have sent you a message on here for some details 🙂

Leanne.