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Re-Activate EE Perk Account

hp135135
Visitor

I have an EE Perk, however as registered over 2 years ago, the account needs to re validate. Go to do this, but states the email address is already in use. Can’t register new as the email account is already in use. So unable to re validate or register new. How do I get around this? 

1 REPLY 1
Michael_D
EE Community Support Team

Hi @hp135135 

Thanks for coming to the community.

I'm sure we can get this working for you.

Have you been able to try to reset the password from the Perk Portal?

Michael