ROAMING PASS FOR Spain

Sashagirl1965 · ‎16-08-2023

XRaySpeX · ‎16-08-2023

@Sashagirl1965 : What about it?

The Roam Abroad Pass is charged £15 per billing month from the billing month you order it (text ROAMING PASS to 150) to the billing month you cancel it (text STOP ROAMING PASS to 150).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎16-08-2023

@Sashagirl1965 : What about it?

The Roam Abroad Pass is charged £15 per billing month from the billing month you order it (text ROAMING PASS to 150) to the billing month you cancel it (text STOP ROAMING PASS to 150).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

LL1978 · ‎17-08-2023

I've tried to add a roaming pass for spain via text to my account, however I got a reply saying I couldn't do it because I wasn't on the the right plan?

How can I solve this please?

James_B · ‎17-08-2023

Hi @LL1978,

Welcome to the EE Community. 🙂

Which roaming pass did you try to purchase?

Which plan are you using?

James

XRaySpeX · ‎17-08-2023

@LL1978 : Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

LL1978 · ‎17-08-2023

Hi, I'm on a 24 month essential plan. Doesn't look like I can add the roaming pass.

XRaySpeX · ‎17-08-2023

@LL1978 : Should be able to,

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎17-08-2023

Hi @LL1978

What happens if you text ROAMING PASS to 150?

Leanne.

LL1978 · ‎17-08-2023

This is the reply I got...

Looks like you're not on one of our Smart Plans, so you won't be able to access our Inclusive Extra. To find out more about EE Smart Plans, visit ee.co.uk

LL1978 · ‎17-08-2023

When I text roaming pass this the reply I got...

Looks like you're not on one of our Smart Plans, so you won't be able to access our Inclusive Extra. To find out more about EE Smart Plans, visit ee.co.uk