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Question about prepaid MasterCard

coconutmallcop
Investigator
Investigator

Hi,

Can anyone advice on the process of how you receive the prepaid MasterCard reward?

I received the text with the claim link yesterday and filled out the form, but I accidentally put my old address in the form (which is also the address on my account, I only recently moved and forgot to update my address).

After you've claimed, does the card get sent to you digitally or is it posted to you? If it's digital then I'm fine, but if it's posted I need to get in touch with the new tenants of my old house!

Thanks,

Gus

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @coconutmallcop

You should receive a digital pre-paid card by email within 48 hours of filling in the form that you mentioned.

Chris

lisalofthouse10
Visitor

Your one of the lucky ones loads of us still waiting for the link. You wouldn't mind sharing it would u