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Proof of purchase to claim a chromebook

Naomib26
Explorer

Hi,

I recently updated my phone to the s24 and I am entitled to a free chromebook. However, where do I find the invoice number and what can I use for proof of purchase? 

Thanks, Naomi.

1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Naomib26 

Thanks for coming to the community.

As @Chris_B mentioned, you should be able to see this on the letter that came in the packaging with the new phone if it was ordered online or over the phone, or the receipt if it was in store.

If you don't have that, you can give our customer service team a call and they'll be able to get the details for you.

Michael

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Naomib26  It all should be on the letter that came with the device 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Michael_D
EE Community Support Team

Hi @Naomib26 

Thanks for coming to the community.

As @Chris_B mentioned, you should be able to see this on the letter that came in the packaging with the new phone if it was ordered online or over the phone, or the receipt if it was in store.

If you don't have that, you can give our customer service team a call and they'll be able to get the details for you.

Michael