Prepaid card

[Kriswilson1]

Just received a s22+ how do you get the £300 pre paid card ?

[Leanne_T]

Hi @Kriswilson1

Thanks for coming here. 

When did you place the order? 

Leanne.

[Kriswilson1]

Received my order yesterday 

[Leanne_T]

Thanks @Kriswilson1

You'll receive a text message from us with a link to claim it after 15 days. 

Leanne. 

[Steve255807]

I called customer service yesterday and they told me it took 5 working days? Is it 5 or 15? 

[James_B]

Hi @Steve255807,

Yes, it's 15 days before you'll receive your claims text.

James

[NinjaNash99]

Does anyone know how to claim or redeem the Prepaid Digital Card please? I ordered the Google Pixel 6a today and it is due to be delivered on Monday 7th November this year. I really don't want to miss out on this amazing offer so any help or advice would be greatly appreciated.

Thanks in advance,

NinjaNash99 

[Christopher_G]

Hi @NinjaNash99

You'll receive a text message to the main number on your account after you've had the contract for around 15 days. You can claim the offer then.

Chris

[Gareth43]

They not gonna give you a £300 voucher untill the 14 days right to return is over. Imagine I buy phone from EE get my voucher on second day and then cancel my contract as I’m entitled to do within 14 days. I’ve just made £300 and EE have lost £300 pound so it will defo be after 14 days

[xxsharnxx09]

How do these cards work may i ask.  Is it a shop online only card. Thanks