Pre pad card

Karenmc1966
Investigator
Investigator

I purchased 2 new phones for myself and my husband with pre paid card offer on 22/11/22, I contacted ee on 06/12/22, I was advised I would be notified between 15-30 days, I am still waiting to hear, no one seems to be able to help.

This is very disappointing as this was 1 of the selling points for me staying with ee, I now regret not moving supplier.

 

karen

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Karenmc1966 

You'll need to speak to EE CS on 150 about this question. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.