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Community Activity
How can I report a fault with someones broadband and phone
I have wasted 3 hours attempting to speak to EE customer service, to report a fault with my sisters broadband and phone. The bot system is worse than useless and end up in a permanent loop.Why does EE make it so impossible to speak or report a proble...
EE Smart Hybrid Connect. 4g Signal gone from excellent to poor
I have had my EE Broadband set up for over two months now. I have a Smart Hybrid Connect which when set up had 3 bars showing for the 4g signal. This was the case until just over a week ago, since then I have had two bars illuminated (OK), one bar il...
Poor signal Duxford
The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!
EE WiFi Pro Extender mis-reporting ethernet speeds
After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...
damaged phone and swapping sim cards
I have an account wit three phones on three different numbers> I have a smashed screen that has stopped working on one phone. Can I remove the SIM from this Samsung Galaxy S23 FE and put it in one of my Iphones to get a useable phone? Thanks.
Abroad
I fly to Spain in the morning how do I use my subscription pack while I am over there
Backup phone
Can I get a second hand mobile from ee with no sim or contract ro use as a backup? I already have a contract running.
Number Spoofing
Its been recommended that I contact EE to report the fact my mobile number is being spoofed. First, it was a Nottingham landline (and I know nobody there) who called me to say I'd been calling them. Yesterday, I was phoned by a Brighton landline (an...
First Impressions: The F1 Perspective
Hi,I have recently ordered EE TV and set it up. Here are my first impressions:I ordered the Big Sport package with the EE TV Box Pro because I wanted the ability to record Formula 1 so I don't have to wait up to 72 hours for Now to make it available...
Scam Guard
How do I cancel Scam Guard? Can't find an option anywhere on the App or website
