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PlayStation®VR2 Horizon Call of the Mountain™ Bundle

Bertie1993
Established Contributor
Established Contributor

‎15-05-2023 04:07 PM

Trying to get this on add to plan is available to buy now but not add to monthly payment??

0 Helpful
4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

‎15-05-2023 04:43 PM

@Bertie1993 , you will have to go to a high street store to buy it outright, as add-ons are exactly that, added to your monthly contract, that is what an add-on plan is, added to existing contract with monthly payments.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Bertie1993
Established Contributor
Established Contributor
In response to Schockwave

‎15-05-2023 05:28 PM

I want to add it to plan on the monthly payment but its only letting my but it outright 

0 Helpful
James_B
EE Community Support Team
In response to Bertie1993

‎15-05-2023 05:38 PM

Hi @Bertie1993,

Please get in touch with Customer Care so a member of the team can check your eligibility to add an additional product to your account.

They'll be happy to help. 🙂

James

Chris_B
EE Community Star
EE Community Star
In response to Bertie1993

‎15-05-2023 06:03 PM

@Bertie1993   Are you within the first 17 months of your contract?   You can only purchase this monthly if you are.