Perks

[Psmetti]

Hi can’t get perk code for NHS discount. Had it before and now says wrong details when trying to reset.

please help

[James_B]

Hi @Psmetti,

You don't need to call 150 at this stage. We've picked up your private message and will get back to you soon.

Thanks 🙂

James

[LWatts9414]

Hi i'm also having trouble getting a new perk code. login fails and reset email link hasnt arrived. I last had nhs perk 2 years ago for last upgrade, i'm due to upgrade again now. thanks

[Psmetti]

They reset the perk codes for me then after a week I managed to long in to the perk portal. Got code went to shop and then they say it’s an online code. I wanted to get from shop the iPhone 15 pro max. So in the end I’ve got it directly from Apple and will cancel my contract for 2 phones and Apple Watch. It tho they don’t want you to buy from EE.

good luck

[Leanne_T]

Hi @LWatts9414 

I have sent you a private message for some extra details 🙂

Leanne.

[Leanne_T]

Hi @Psmetti 

I am sorry to hear this. 

The perk code can be used in store, over the phone or online if the plan has no other discount or offer showing. 

Leanne.

[Psmetti]

Not at the Kidderminster store. They would not except it. 
got to cancel account now they made it impossible to get from store had to buy direct from Apple 

[Leanne_T]

Hi @Psmetti 

I am sorry this was advised, you can find full details on our Perks, Discounts & Customer Benefits | EE page. 

Leanne 🙂