Nhs perks

[Kate8068]

Hi I am trying to access my nhs perks as I am due to upgrade. I am unable to login in, but if I try to register again it says there is already a profile with my details. Any help would be greatly appreciated 🙏 🙂 

[James_B · Accepted solution]

Hi @Kate8068,

Welcome to the EE Community. 🙂

What happens when you try to log in?

James

[Kate8068]

Hi 

It says the login details are invalid 

I have press to get new password but no link comes through. I managed to access it in January 

[James_B]

Could you have registered with a different email address @Kate8068?

James

[Kate8068]

I have tried all my email addresses but it gives same message that details are invalid 

[James_B]

Have you tried requesting a password reset with all of them @Kate8068?

James

[Kate8068]

Yes but nothing is coming through so I can reset password 

[James_B]

I've sent you a private message @Kate8068 

Please check your inbox and get back to me with the requested information.

Thanks 🙂

James

[Schmeaghan]

I'm having these same issues,  won't allow me to login and when I request to reset password nothing comes through!

[Leanne_T]

Hi @Schmeaghan 

Thanks for coming here 🙂

Are you using the same email address you registered with? 

How long ago did you register for a perk account? 

Leanne 🙂