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New vs old customers

Trumps
Contributor
Contributor

‎06-04-2023 09:10 PM

how do new customers get a better deal than existing!!!IMG_3981.png

 

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0 Helpful
5 REPLIES 5
Christopher_G
EE Community Support Team

‎08-04-2023 08:48 AM

Hi @Trumps 

Welcome to the community.

It may be worth speaking to our Mobile Care team so they can run through your options with you.

Chris

Chris_B
EE Community Star
EE Community Star

‎08-04-2023 09:46 AM

@Trumps   Perhaps you should look now as I’ve just looked at existing customer offers, there’s quite a few tariffs that have been reduced in price that are cheaper than that.   You probably looked just as the that happened. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Trumps
Contributor
Contributor
In response to Christopher_G

‎09-04-2023 08:18 AM

Tried and no help what so ever

0 Helpful
Trumps
Contributor
Contributor
In response to Chris_B

‎09-04-2023 08:20 AM

I still can’t see much of an improvement tbf, well not on the 14 pro max anyway, I could get a good deal on the standard 14 but no difference really between that and my current 13

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Trumps

‎09-04-2023 10:46 AM

@Trumps   The 14 pro max is a more expensive device compared to the 14 or your current 13

 

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All these are for the 14 pro max.   Some have benefits and some don’t so you’ll pay a bit more for ones with benefits.     All these are for the 128Gb version of that device.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful