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Netflix

Em2328
Visitor

‎28-10-2023 11:37 PM

Can anyone help me please. Someone has got hold of my Netflix from abroad and it's logged me out but Netflix is in my mobile package but Netflix want a code to get me back on but I don't know where to look

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎29-10-2023 07:01 AM

Hello @Em2328. 

Welcome to the community. 

Has the code been sent to your email or mobile? Netflix should notify you where the code has gone. 

Katie

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎29-10-2023 08:22 AM

@Em2328   The easiest way to stop this is to just change your smart benefit for 30 days then create a new Netflix account with a much stronger password.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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