cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need an invoice number to claim Samsung s23 ear buds

linda1234
Investigator
Investigator

I need an invoice number so I can claim the Samsung s23 ear buds I have looked on the delivery note and it doesn't have an invoice number 

 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

That's right @linda1234

If they require any more information Samsung will get in touch. 

Katie

View solution in original post

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @linda1234

Do you have an order number?

Our customer care team on 150 can also provide you with a proof of purchase that will be accepted as proofs. 

Katie

Hi
I have a delivery note but that doesn't have an invoice number on it just
has delivery number and it has an account number and customer order
Katie_B
EE Community Support Team

Hi @linda1234

If you could add your customer order number this should be accepted. 

Katie

Hi

So when it say invoice number I can just put the customer order number in
there
Thank
Linda
Katie_B
EE Community Support Team

That's right @linda1234

If they require any more information Samsung will get in touch. 

Katie