NHS perks discount

[JLICUP]

Hi been trying to upgrade while using my NHS perks discount. I have last used it 2 years ago and when i tried to open it, it wont let me log in. Resetting the password doesnt work too. How can i open my nhs perks and get a discount code? 

[JLICUP]

Hi been trying to upgrade while using my NHS perks discount. I have last used it 2 years ago and when i tried to open it, it wont let me log in. Resetting the password doesnt work too. How can i open my nhs perks and get a discount code? 

[Jon_K]

Hi @JLICUP.

Do you get an error message when you try to log in?

Jon

[JLICUP]

Yes thats right. 

[Jon_K]

What error message do you get, @JLICUP?

Jon

[JLICUP]

The login supplied details are invalid then if you try to reset it,  it will say unable to reset

[James_B]

Have you tried both your personal and work email address @JLICUP?

James

[JLICUP]

Hi James!

I have never used my personal email in accessing the ee peeks website so I dont think that would work? 

[James_B]

Hi @JLICUP,

It's possible to register for Perk with either a personal or work email address so I wanted to rule that out.

Has your work email address changed since your first registered?

What is the full error message you see when requesting a password reset?

James