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What happens to my spotify add-on when my contract ends?

Cuchy
Visitor

‎08-08-2022 11:04 AM

my contract ends next month and i've switched it over to a pay-as-you-go service. What's going to happen with my Spotify Premium add on? Will it carry on or will that also be removed?

0 Helpful
2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

‎08-08-2022 01:02 PM

Hi @Cuchy,

 

Welcome to the EE Community. 🙂

 

Yes, after the switch, you'll no longer be able to charge Spotify to your bill and you'll need to setup a subscription directly.

 

James

Chris_B
EE Community Star
EE Community Star
In response to James_B

‎08-08-2022 01:08 PM

@Cuchy  Your Spotify subscription is paid by your current EE contract bill as you setup mobile billing for that subscription, you just need to change the payment method from your EE contract to your bank. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.