The EE Community

transferred to EE set up ok but uses BT network and password does it matter

Data Roaming Not Working Again and Can't Get Through to 150

How do I get EE to set up roaming so that it works each time I go abroad? I had the problem on holiday twice last year, again in January and now in the USA I find that I'm ok for calls and texts but data roaming won't work. Yes it's enabled on the ph...

basket

can some one help cant clear my basket ,i have cleared all information and cookies aswell

Nothing but problems. Why is it when you have a problem with your broadband and

Why is it that when you have a broadband issue and open reach need to send an engineer. EE think that a 10 day wait is OK. No Internet, phone, sky etc. No urgency in their actions. Is this their idea of customer service?

Open reach reachable?

Fault on the line a week ago. Engineer left saying it was ivy up a pole but our fibre comes underground. Now I hear nothing for over a week. EE say they can do nothing. Is this true?

Returning old equipment

I’ve returned my old Bt kit after changing to Ee, but keep getting messages reminding me to do so. the message says I can reply with the tracking number so they can update their systems-  but it’s not allowing me to send a message.other than hanging ...

Sport HD channels not working

I was recently migrated over from BT to EE for broadband and TV, and my migrated package included 'Big Sport' (nowTV sports channels + BT/tnt sports) as well as the HD upgrade.However, my sports HD channels on the provided ee TV box simply do not wor...

Can't remember my account number

Goin to make payment

For my phone