27-11-2022 12:56 PM
Hello.
I have just been in the shop and purchased a new phone. Then man said I can get the NHS discount and I have 3 months to add it to my account.
I have got home and received the code, but there’s no way for me to add it onto my existing account, like the man said.
can anyone help please.
regards,
Tom.
Solved! See the answer below or view the solution in context.
27-11-2022 03:44 PM
Hi @Warner0905.
Welcome to the community.
If you have a chat with our Mobile Care team, they'll be able to send off a web form to get the discount added for you.
Chris
27-11-2022 03:44 PM
Hi @Warner0905.
Welcome to the community.
If you have a chat with our Mobile Care team, they'll be able to send off a web form to get the discount added for you.
Chris
27-11-2022 05:39 PM
Discount codes may be applied by calling CS within 30 days of purchase if it wasn't when buying a new contract or upgrading.