NHS EE PERKS

[RBENGREE]

Hi. 

It says my account has been deactivated when trying to gain my NHS 20% discount code. 

I've tried to re-register and I've changed my password with no success. I've also called EE. 

Any advice? 

Thank you

[James_B · Accepted solution]

I can help you with this @RBENGREE 

I've sent you a private message to take some details.

James

[couttleberry1]

I am having a problem with NHS perks. Please can it be reinstated.

[Katie_B]

Hello @couttleberry1. 

I have sent you a private message. 

Katie

[couttleberry1]

Where do I find my private messages 

[Katie_B]

Hi @couttleberry1. 

Please click HERE. 

Katie

[JacquiL14]

Hi

I have a problem with my NHS EE Perk. I have recently upgraded my phone, and when I went to retrieve my perk code, had to reset password, I am then told "account deactivated".  Contacted customer service who have told me to contact my HR Dept.  Surely this is an EE issue?

Advice greatly received, thanks
Jacqui

[JacquiL14]

Hi

I have a problem with my NHS EE Perk. I have recently upgraded my phone, and when I went to retrieve my perk code, had to reset password, I am then told "account deactivated".  Contacted customer service who have told me to contact my HR Dept.  Surely this is an EE issue?

Advice greatly received, thanks
Jacqui

[Leanne_T]

Hi @JacquiL14 

Thanks for coming here. 

I have sent you a private message on here for some details to help you with the perk account. 

Leanne