Community Activity

App app app crrr...

Dear EE. I have been with you for more time than I know my wife. Please, can you ditch your app and start again from scratch. This will never work.You have bundled so many things in to the app that this concept of interactive tiles and no fixed menus...

Andrei by Investigator
  • 194 Views
  • 5 replies
  • 2 Helpful

Resolved! Re: Awaiting Conformation iPhone 17 Pro Max pre order

I pre ordered an iPhone 17 pro max on release but all I’ve had is an order acknowledgement and nothing else since. I would’ve thought there would have been another email or update on my order. Who can I contact?

Lukeee04 by Explorer
  • 159 Views
  • 2 replies
  • 2 Helpful

iPhone 17 Pro Max

Morning all. Probably a panic post, but I ordered the iPhone 17 pro max and got an XKO order confirmation etc. since then, the tracking hasn’t updated but says it’s despatched? Any ideas? Thanks, all.

Bill paid before payment made?

My broadband bill is coming up but something has happened that has left me very confused.My bill is showing up as paid despite the bill not being paid yet (it's scheduled to come out on the 24th of the month, I paid last month a day early due to the ...

BTH by Contributor
  • 34 Views
  • 4 replies
  • 0 Helpful

Re: Trade in returned handset lost by Royal Mail

EE has just done the same thing to me , my question is how can the responsibility be yours , when EE provide return package and ask you to send this way , knowing it’s not safe , then expect you to pay the charges!!!! They’ve just tried to add £750 c...

Millywapz by Investigator
  • 131 Views
  • 7 replies
  • 0 Helpful

iPhone 17 Pro Max issue

Hi folks,so I pre ordered in the 14th of the 17 pro max in orange, they immediately took the early upgrade fee and the deposit (£403) and I received the message for the XKO number. Since then the money they took has no appeared as a “credit” on my ap...

Solaris1 by Explorer
  • 12 Views
  • 0 replies
  • 0 Helpful

EE tv box pro setup

Hi we are new to having broadband, and have had the hub set up on Friday. The engineer left us to install the tv box. I have followed the instructions and have connected the aerial cable from the wall to the box, the hdmi lead and the power lead betw...

Rach157 by Visitor
  • 22 Views
  • 1 replies
  • 0 Helpful