Xbox Game Pass Ultimate

[colin586]

Despite a number of calls over the last 2 months and people saying they will sort it out no one has.

Last Tech today suggested i contacted NETFLIX as it was an account issue, when I asked why? as its an X BOX Pass code issue ?

It has nothing to do with X Box its your E.E partnership site that's defective

I gave up after they deleted my free NETFLIX account then suggested pay for it ?

Why it was one of my free Benefits ?

I expect as its a free Benefit no one cares

Does no one know what their doing anymore ?

[Leanne_T]

Hi @colin586

I'm very sorry to hear this. 

What happens when you enter your number into the  Xbox game pass link?

Thanks. 

Leanne.

[colin586]

Thanks,

I haven't even managed to get that far



All I get a link to go to EE Partnership site, there is no X Box link or any
thing there !



Despite people saying they will sort oit out no one has



I get told to delete, app, re install , re set phone network, change network
etc etc.



As for contacting NETFLIX regarding my X BOX game pass, doesn't inspire me
with some peoples knowledge or understanding about the issues



I keep being told its being looked at but no one calls back or messages and
I have waited 2 months !

[Leanne_T]

Hi @colin586

Can you try the link I posted above to see if this helps you get set up? 

Leanne.

[colin586]

All i have in my link is the "NETFLIX" activation option nothing else

[Leanne_T]

Can you try this link here - Enter EE Number @colin586? 

Does this give you any information on the Xbox Game Pass? 

Leanne.

[colin586]

no nothing

[Leanne_T]

OK, thanks for trying @colin586

Please call us again on 150 and the team can get this looked into further for you. 

Leanne.