Login problem
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25-08-2022 07:47 AM
Hi,
I am trying to log into EE Perks and am registered but it is not accepting my password nor will it allow me to reset the password - have tried several times but never get the reset email. I have checked my junk folder and they are not in there and cannot re-register as I get the message to say I am already registered.
Any help is most appreciated.
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25-08-2022 10:20 AM
Hi @Sebastian771,
Welcome to the EE Community. 🙂
When did you first register for EE Perk?
Have you verified your email address?
James
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25-08-2022 07:08 PM
Hi James.
Yes I try to verify but send me into the website again . After that I can't log in. Tying to reset password. Never receive link to change my password.
Kindly regards
Sebastian
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26-08-2022 06:49 AM
Thanks for coming back to us.
How long ago did you register for the perk account?
Did you use your work email?
Leanne 🙂
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26-08-2022 09:54 AM
Hi.
Yes I use my personal email but also to verification use my work email.
Both of them send me to main website.
Still can't reset password
Kindly regards
Sebastian
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26-08-2022 09:58 AM
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12-11-2023 10:32 AM
Can't login to discovery channel which is included in my ee contract
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12-11-2023 11:24 AM
Hi @smally67,
Welcome to the EE Community. 🙂
What happens when you try to log in to the discovery+ app?
James
