05-06-2023 09:02 AM
Hi there,
I need to call Indonesian numbers for my research and I want to know what's the plan/add-on should I use, how much is the tariff + benefits/numbers of minute I get, and how to pick the plan/add-on.
Thannk you!
Solved! See the answer below or view the solution in context.
05-06-2023 02:36 PM
@Leanne_T gave you a link to the standard rates. The CALL ABROAD add-on, which you have, gives you calls & texts at a fraction of the standard rates. Calls are always priced per min & texts per text.
05-06-2023 11:21 AM
Hi @oasmarani
Thanks for coming here.
Please see our Calling and Texting Indonesia from the UK, Help page for charges and available add-ons.
Leanne 🙂
05-06-2023 11:24 AM
International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, free on PAYG or £2 pm on contract, that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .
05-06-2023 11:55 AM
Hi there,
Thanks for the answer! It's helpful but I'm still quite confused.
I texted CALL ABROAD to 150 and it says that "Great news, you already have the Call Abroad add-on". Does this mean I already have the add-on now?
Then how much is the tariff if I'm going to phone an Indonesian mobile? 20p or 25p per minute?
And also, I saw your latest discussion on the thread, there's this "New Pay Monthly £2 pm CALL ABROAD Rates" where the tariff is 13p to Indonesian mobile. What's the difference between this and the one I mentioned above?
Can you please clarify? Thanks.
05-06-2023 11:59 AM
Hi there,
Thanks for the answer, but I still have a question.
Here (https://ee.co.uk/mobile/international/pay-monthly-international-calls) it's stated that the pack gives "500 international minutes for £26.10 a month – just 5.22p a minute". But on the page you suggested it says "The add-on has an allowance of 250 minutes at these rates. Once you have used up the inclusive minutes you will be charged at standard rates." So which one is right for a £26.10 pack, 500 or 250 minutes?
Thanks.
05-06-2023 12:02 PM
Yes, you already have the CALL ABROAD add-on.
It's either 20p on PAYG or 25p on contract. Which are you on?
05-06-2023 12:16 PM
I'm on PAYG. So this means that I can call Indonesian mobile for 20p/minute now as I already have the CALL ABROAD add-on? Is this the lowest rate that EE has to call Indonesian mobile?
Thanks.
05-06-2023 01:38 PM
That's right @oasmarani, you're already on the cheapest rate for pay as you go.
The International Extra pack is only available on pay monthly plans.
James
05-06-2023 02:30 PM
Hi James,
Thanks for the answer! Just want to make sure, it's 20p per minute, not per second, right?
What about this one that Leanne recommended previously: https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/calling-abroad-from-the-uk/cou... what difference does it make compared to the CALL ABROAD add-on?
Thanks.
05-06-2023 02:36 PM
@Leanne_T gave you a link to the standard rates. The CALL ABROAD add-on, which you have, gives you calls & texts at a fraction of the standard rates. Calls are always priced per min & texts per text.