ISSUE - Clicking "Get New Code" on Discount Codes page doesn't work

[Ryazoo]

I've successfully signed in to my EE Perk account.

It says on screen that I have 5 discount codes available, however when I click the "Get New Code" button a discount code does not get generated.

Any suggestions on how to sort this? There doesn't seem to be any contact details which can be used.

[Leanne_T]

Hi @Ryazoo 

Thanks for coming here. 

Can you try clearing cookies and cache then opening the EE Perk Portal in a new web browser, does this work for you? 

Thanks 🙂

Leanne.

[Ryazoo]

This hasn't resolved the issue.

I've tried multiple browsers, multiple devices, clearing caches and incognito mode.

[Leanne_T]

Thanks for trying this for me @Ryazoo 

In this case, please give us a call on 150 and the team can raise a support ticket for your perk account not showing the available codes and help get this sorted. 

Leanne.