How to purchase 7 day unlimited data add on

Teza1 · ‎21-03-2023

Hello can I renew my 7 day add on without phoning ee as I can’t see it to purchase on the app or website any help would be appreciated thanks

XRaySpeX · ‎21-03-2023

Are you on contract or PAYG?

Look at http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Teza1 · ‎21-03-2023

Payg customer I have phoned ee but until the add on ends they can’t renew it and it ends at 23.59 tonight when there phone lines are closed they said they can add it in the morning but then I have no data till the morning

XRaySpeX · ‎21-03-2023

There is no 7-day unlimited data add-on on PAYG; only 30-day.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Teza1 · ‎21-03-2023

Your current balance as of today 22:15 is £9.05. You have unlimited texts, unlimited minutes and unlimited data remaining until 21/03/2023 for your Unlimited Mins, Texts & Data for 7 days. Your last top up was £8.00 on 21/03/2023 at 20:51. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

this is the message back from 150

XRaySpeX · ‎21-03-2023

That's not a standard pack. Were you offered it by text as a Loyalty Offer?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

misscherylb · ‎02-07-2023

Hello! Have there been any updates to the add-on renewal options for PAYG? My first data add-on is about to end and was trying to renew it before it ends to ensure seemless connectivity. Is this possible? Got the app and topped up, but no renewal option.

Christopher_G · ‎02-07-2023

You can add another one through our add-on status page, @misscherylb, as long as you have the credit on there.

Chris

misscherylb · ‎02-07-2023

hey, thanks for the tip! When I go to the status page, it says "You still have some data" and the options to buy exclude the currently active add-on. Is there any way I can already renew the one that I currently have?

Christopher_G · ‎02-07-2023

Not that I'm aware of, @misscherylb. With it being a 7 day add-on you'd have to add it manually each time.

Chris