How do I reactivate an EE perk account?

[TomB12]

Hi,

I'm trying to access my EE perk account. I've reset the password then immediately logged in, but I'm still getting the message that my account has been deactivated as I've not registered within the given time frame. How do I go about reactivating this?

Thanks

[shschool1980]

I can't sign  in either it's giving me the same message about deactivated account. I'm a teacher and want to upgrade my phone but want to use my 20% discount. How can I get my account reactivated?

[Katie_B]

Hello @shschool1980. 

I would love to help you get logged in to your perk account. 

I have sent you a private message for more details. 

Katie

[Claire_217]

I am also unable to access my account as it says the account has been deactivated as my registration was not completed within the allowed time frame. Can you please help? I am an nhs employee and want to upgrade my phone asap? 🙏 thanks

[Claire_217]

Please can you help me to activate my ee perk account? It says it’s been deactivated  and I want to upgrade asap. Thanks

[James_B]

Hi @Claire_217,

Welcome to the EE Community. 🙂

I can help you with this. I've sent you a PM to take some details.

Please check your inbox and get back to me when you have a moment.

Thanks

James

[Kapa4real]

I have the same problem with my account,  how do I go about it please?

[Leanne_T]

Hi @Kapa4real 

How long ago did you register for the perk account? 

Is this showing deactivated when you log in? 

Leanne 🙂

[Pollie88]

Hi, I’m having the same problem trying to reactivate my perks. Thanks.

[Laurenbebb]

Hi, I've contacted EE and yourself multiple occasions about reactivating my EE perk account. 
please can you help me getting this sorted

Many thanks 

[Leanne_T]

Hi @Laurenbebb 

Thanks for coming back to us. 

When was the last time you logged into your perk account? 

What happens if you try and register for a new perk account? 

Speak soon 🙂

Leanne.