Game pass

[Mikey23062001]

Hi I bought my Xbox from Milton Keynes 10 days ago with the bundle not received anything no voucher of £50 quid no game pass or anything sort it out please 

[Leanne_T]

Hi @Mikey23062001 

You would need to call 150 from an EE phone or 07953 966 150 from any other phone and select account queries from the options provided. 

Leanne.

[Mikey23062001]

There's no option for account queries it's one for a online help thing and two for home and mobile

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[Leanne_T]

Please select the option for mobile @Mikey23062001 

Sorry we have no account access on the community to look into this for you. 

Leanne.

[Mikey23062001]

So I'm guessing I have to go in-store then cause it's been 16 days and still no game pass meant to come with bundle

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[Leanne_T]

You can either call us as advised or visit an EE Store to get this looked into @Mikey23062001 

Leanne.

[Mikey23062001]

How can I call option one takes me to issues that I don't have and two only says phone problems and broadband

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[Leanne_T]

You can select mobile and the team will be happy to help, if needed they can transfer the call if they need any further advise to get this sorted @Mikey23062001 

Leanne.

[Mikey23062001]

I bought my Xbox bundle in Milton Keynes but live on Northampton can Northampton help or is it only Milton Keynes

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[Leanne_T]

Any EE Store will see if they can get this looked into for you @Mikey23062001 

Leanne 🙂

[Mikey23062001]

Ok thank you very much sorry for being such a pain

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