Galaxy s23 ultra deal, how to claim watch ?

[Mick_lamb]

Hi, how do i claim watch ?

[XRaySpeX]

@Mick_lamb :  Had you looked under the Features section from where you ordered it you will find:

You don't have to do anything to claim your Samsung Galaxy Watch5 Bluetooth Graphite 44mm, it will be delivered to your account address within 15-30 days of your purchase, excluding weekends.

[edwardhuw]

what if I made the purchase in store? Can I still claim the watch?

[Leanne_T]

Morning @edwardhuw 

Thanks for coming here. 

When did you purchase the S23 Ultra? 

Was this an EE Store? 

Leanne 🙂

[edwardhuw]

Morning,

I purchased the phone from an EE store in Manchester on Wednesday 31/05. 

Thanks

Edward

[Leanne_T]

Thanks @edwardhuw 

Does the offer show on your paperwork? 

Leanne 🙂

[Tombombar]

I have the same question but I purchased over the phone and was told "I would be sent a link to claim" haven't had anything and also haven't received any of my paperwork or terms via email either.

Thanks

Tom

[Christopher_G]

Hi @Tombombar 

You don't need to claim. The Samsung Watch 5 Bluetooth 44mm in Graphite will be sent to your account address 15 - 30 days after purchase.

Chris

[edwardhuw]

Hi Leanne, 

There is nothing on the paperwork in terms of the watch, however on live chat with yourselves a couple days ago it was stated that the watch would be sent to me 15-30 days after purchase to my billing address. 

Is this correct?

Thanks,

Edward

[Leanne_T]

Hi @edwardhuw 

Retail orders are included and the watch will be delivered within 15-30 days. Full terms can be found here. 

Leanne.