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Free gift not arrived

Rstella86
Visitor

 

 

Hi recently upgraded my phone to a Google pixel 7 that was meant to come with a new free watch in the deal but it did not come with it. I've not had an email or message to say how I claim this? What do I need to do?

 

Thanks

 

 

 

 

 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Rstella86 

As it said on the sales page:

Buy a Google Pixel 6a, Google Pixel 7 or Google Pixel 7 Pro smartphone between 6th December 2022 (00:01 – BST) and 29th December 2022 (23:59 – BST) and receive a Fitbit Versa 4 (Black Graphite Aluminium only, subject to availability). To redeem this offer visit promo-rewards.com/smartwatch for full terms and conditions. Participants must be 18 or older and have a delivery address in the United Kingdom. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.

https://www.promo-rewards.com/smartwatch/en-GB

Thanks 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Rstella86 

As it said on the sales page:

Buy a Google Pixel 6a, Google Pixel 7 or Google Pixel 7 Pro smartphone between 6th December 2022 (00:01 – BST) and 29th December 2022 (23:59 – BST) and receive a Fitbit Versa 4 (Black Graphite Aluminium only, subject to availability). To redeem this offer visit promo-rewards.com/smartwatch for full terms and conditions. Participants must be 18 or older and have a delivery address in the United Kingdom. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.

https://www.promo-rewards.com/smartwatch/en-GB

Thanks 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.