Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Free earbuds

Mazthompson
Visitor

‎04-08-2023 11:55 AM

Hi,

I've just upgraded my phone to a Samsung Galaxy 23, that included free earbuds. I received the phone a few days ago but I've not heard anything on when I'll receive the earbuds. Please could you advise if I need to do anything or if they will be sent automatically?

Thanks.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎04-08-2023 12:21 PM

Hi @Mazthompson 

They are sent 14-30 days after purchase to the purchase address. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Leanne_T
EE Community Support Team

‎04-08-2023 12:25 PM

Hi @Mazthompson 

Thanks for coming here. 

What date did you place the order? 

Leanne.

0 Helpful