Free earbuds

Mazthompson · ‎04-08-2023

Hi,

I've just upgraded my phone to a Samsung Galaxy 23, that included free earbuds. I received the phone a few days ago but I've not heard anything on when I'll receive the earbuds. Please could you advise if I need to do anything or if they will be sent automatically?

Thanks.

Northerner · ‎04-08-2023

Hi @Mazthompson

They are sent 14-30 days after purchase to the purchase address.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Leanne_T · ‎04-08-2023

Hi @Mazthompson

Thanks for coming here.

What date did you place the order?

Leanne.