27-03-2023 05:59 PM
Hi all, I just purchase the S23 I read somewhere that you can claim some free buds with this, it's a Samsung offer but cannot find any further details on it. The sales person didn't mention it and to be fair I forgot to ask at POS.
Can anyone offer any advice? Thanks
Solved! See the answer below or view the solution in context.
23-11-2023 01:40 PM
Hi
I've been told i have to go online and claim these buds, bit of miss selling.
23-11-2023 01:41 PM
Hi @Badger-set,
Welcome to the EE Community. 🙂
Which phone did you order and when?
Thanks
James
23-11-2023 01:44 PM
samsung S23+ arrived today, I was told I'd get the buds with the phone.
no buds when phone turned up. rang ee and now told I have to claim them??
23-11-2023 01:49 PM
Yes, you need to make a claim with Samsung at Home - Samsung Promotions (samsungoffers.claims) for this particular offer.
You can also claim £100 cashback and a 12 month Disney+ subscription.
Hope this helps.
23-11-2023 01:52 PM
not very helpful no, they are asking for an invoice number, which has not been supplied by ee.
23-11-2023 02:12 PM
Have you checked your delivery note, @Badger-set?
