Free £300 gift card when i upgraded

[Tinkerbell83]

I was told when I upgraded I will get £300 master card gift card..they first said after 14 days..then after 14 days I rang EE and now been told will be in 30 days...and will be sent a link...still haven't been sent link..very annoyed as was relieing on it for Xmas.. 

[James_B]

Hi @Tinkerbell83,

Welcome to the EE Community. 🙂

Have 30 days passed since you received your phone?

James

[Lawryx]

This has also happened to me, contacted EE multiple time to sort it out and still haven't received my £300 pre paid card. Its been well over 30 days now.

[Leanne_T]

Hi @Lawryx

I'm sorry to hear this has happened. 

If 30 days have passed, please call us again on 150 and the team can get this looked into further for you. 

Leanne 🙂

[Jtc1963]

I too took out a new contract months ago and been chasing up EE. Still no card

[James_B]

Hi @Jtc1963,

Welcome to the EE Community. 🙂

Have you received a text to claim your digital card?

James