FitBit..... where is it?

[Pipdoc]

I bought a Google Pixel 8 Pro in November 2023 and the offer included a free Google Fit bit. I registered for the free watch after 1 4 days and Ive still not received the fitbit. When am I likely to receive it please?

[Leanne_T]

Hi @Pipdoc 

Thanks for coming back to the community. 

You can track your Claim with Google on the My Claim - Promo Rewards (reward-promos.com) page. 

Leanne.

[Pipdoc]

Thanks Leanne

I have attempted to track my order for the free Fitbit and I've entered my email address in the appropriate field and I'm meant to receive a 5 digit security code. This hasn't happened

Is there someway I can contact Google directly?

Thanks again.

[Leanne_T]

Hi @Pipdoc 

You can contact Google at Help & Support - Promo Rewards (reward-promos.com) and they will get this looked into for you. 

Leanne.

[BrendonH · Accepted solution]

The promo was from Google and not EE you need to chase this up with Google themselves.