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Eligible for offers

400GreyBike
Visitor

Newly joined EE 31 days ago (so 1 billing cycle). When will i be eligible for offers such as additional Sims etc as it presently says I'm ineligible which is frustrating. 

Chat delivers higher pricing than the offers "just for me"! And so I want to be able to select these offers through the app. 

Help always appreciated

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @400GreyBike 

Welcome to the EE Community
 

Once you’ve made payment of your first bill, all available offers will show in your EE app/EE account online when you are eligible for an additional contract. 

If you would like to discuss the additional contract please call us on 150

Ali

View solution in original post

1 REPLY 1
Ali_A
EE Community Support Team

Hi @400GreyBike 

Welcome to the EE Community
 

Once you’ve made payment of your first bill, all available offers will show in your EE app/EE account online when you are eligible for an additional contract. 

If you would like to discuss the additional contract please call us on 150

Ali