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Ee promotions

Nathan1987
Visitor

‎12-07-2022 08:15 PM

Just got my a53 Haw do I get my free galaxy bud2 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎12-07-2022 08:42 PM

Hello @Nathan1987 ,

 

Welcome to the community,

 

Did you get a voucher? You usually have to wait until the 14 days cooling off period have passed. What did it say, did you get any information about the free galaxy bud?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎12-07-2022 08:50 PM

You don't need to claim. They will be auto sent to you 15 - 30 days after purchase.

 

Where you bought it from there was a "Find out more" note on the order page:

Purchase a Samsung Galaxy A53 between 01/07/2022 and 28/07/2022. Customers purchasing the Samsung Galaxy A53 on eligible plans will be eligible for a free pair of Samsung Buds 2 (worth £139). Gift fulfilment process will be auto-fulfilled to eligible customers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP