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Ee perks deactivated

Vicz
Explorer

Hi, 

when I am trying to access ee perks discount codes it states my account is deactivated. Can you please advise/help? 
Thanks in advance 

53 REPLIES 53

Hi Leanne

 

I am having the same problem with my EE perk account saying it is deactivated. Can you please help me to access it again. 

many thanks Michelle 

James_B
EE Community Manager
EE Community Manager

I've sent you a private message @mtbremner 

Please check your inbox and get back to me when you can.

Thanks

James

I am having this exact same problem - states my account has been deactivated - can't login or register! please help 

helenwilliams5
Investigator
Investigator

I am having the same problem - EE perks account has been deactived. When I try to register it states my email address is already registered, but I can't log in either. I have changed my password using my work email. I have 30 days to provide a new perks code to EE so that I an continue to have 20% discount. Please can someone advise what I need to do? Many thanks 

James_B
EE Community Manager
EE Community Manager

Hi @helenwilliams5,

Welcome to the EE Community. 🙂

Are you seeing a message saying your account has been deactivated when trying to log in or are you just unable to log in after changing your password?

James

Hi James

I am seeing a message saying my account has been deactivated...

Thanks 

 

James_B
EE Community Manager
EE Community Manager

I've sent you a private message @helenwilliams5 

Please check you inbox and get back to me when you have a moment.

Thanks

James

 

Hi i also require this as my works email account has been deactivated. I am replying from my personal account

can you inbox me too, same problem

Leanne_T
EE Community Support Team

Hi @jimmyt1304 

Thanks for coming here. 

I've sent you a private message on here now for some extra details.

Leanne 🙂