The EE Community

TNT Sports via Sky Q With New EE Full Fibre Contract

Hi, I’m looking for so clarification. Just upgraded my BT broadband connection and contract to Full Fibre 900 with BT/EE. In signing up I did a live chat with EE as my TNT Sports contract was about to expire and wanted to ask about the price for anot...

PAYG account set up from abroad

Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...

Cannot access my online account/app

Hi all,I’m new to the forum.For the last three or four months I have been unable to view my account online or use the EE app, and becoming more than frustrated now with the lack of help from EE.When I try to login I get an error saying something went...

Phone bill not due for another 7 days. But EE has restricted my phone

DUE 6TH MAY!!Phone bill not due for another 7 days. But EE has restricted my phone. SO I CANT MAKE CALLS OR TEXTS! NEED MY PHONE ALL THE TIME AS IM CLASSED DISABLED. WITH HEART CONDITION! 

EE perks

My EE perks account as been deactivated due to mental not verifying the registration in time as I was on maternity leave and couldn't access work email I've tried to reset my account but it won't allow it is there any way I can do this as if not I wi...

Acer Nitro 2 Year Game Pass

hello, i have received the acer gaming laptop 13th April, and from 14th April, have been trying to access the game pass.  it's now 30th of April.  I have tried every which way online on this laptop and phone to access the game pass.  I have tried to ...

Nothing on this website works!

Is anyone still having a problem ?

We are also in a portugal and today 30th neither I or my wife can dial out on our EE phones we both have free data roaming. I know we all had a problem the day of the blackout but is anyone still having a problem ?

New Extra Hub

Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer.  I would appreciate your help.