EE perks

Hi89
Investigator
Investigator

‎30-08-2022 11:01 AM

I cannot get my NHS 20% discount have been trying since 21 July . 

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6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

‎30-08-2022 11:27 AM

@Hi89   Have you already upgraded? And got the new contract?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Hi89
Investigator
Investigator
In response to Chris_B

‎30-08-2022 12:05 PM

Yes but when I got the code and verified they can't find it.  They said I need to go through my work email but I cannot because of security.  So they asked for my work ID and my personal email still nothing.

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Leanne_T
EE Community Support Team
In response to Hi89

‎30-08-2022 12:25 PM

Hi @Hi89

Have you registered for a perk account and accessed this to get a perk code? 

Leanne 🙂

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Hi89
Investigator
Investigator
In response to Leanne_T

‎30-08-2022 12:28 PM

yes but they have deactivated my account will not let me reset a password. 

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Leanne_T
EE Community Support Team
In response to Hi89

‎30-08-2022 12:51 PM

Thanks @Hi89

I've sent you a private message on here for some extra details.

Leanne.

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Hi89
Investigator
Investigator
In response to Leanne_T

‎30-08-2022 12:54 PM - last edited on ‎30-08-2022 01:02 PM by

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[mod edit: removed personal details from the forum]

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