EE perks login

[KelvinM]

Hi,

I am unable to log in to EE perks and it will not send a password reset to the email I have registered.

Thanks

[Christopher_G]

Hi @KelvinM
I've sent you a private message to get some information from you. Please take a look and get back to me.
Thanks
Chris

[samyjim3]

Hi,

I'm having the same problem. Cannot login and password reset for my work and personal email not working.

Thanks,

[Jon_K]

Hi @samyjim3.

I'll send you a private message on here.

Jon

[Scrumbag]

I'm having exactly the same issue. I would very much like to upgrade my current phone, but this makes it rather difficult to do. 

Thanks 

[Leanne_T]

Hi @Scrumbag

What happens when you try and log in? 

Did you register using your work or personal email? 

Leanne 🙂

[Scrumbag]

Hi @Leanne_T 

It seems to be the same issue as others. 

Invalid log in details and when I reset the password I don't get an email 

Thanks 

[Leanne_T]

Hi @Scrumbag

Are you using the work email to log in? 

Have you checked your junk/spam folder? 

Leanne 🙂

[Scrumbag]

Hi @Leanne_T 

I have tried my work email and personal email with no joy. 

I have checked my spam/junk folders - no password reset. Even after giving it a few days to ensure the email has been sent.  

I really hope you can help. 

Thanks 

[Leanne_T]

Thanks for trying @Scrumbag

I've sent you a private message to get some information from you. Please take a look and get back to me.
Thanks.

Leanne.