EE perks can’t access won’t send me password reset
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20-10-2023 06:17 PM
Can someone please help I registered for EE perks got an email to my work address verified it, I was asked to sign in and it would not let me I have attempted to re set my pass word but never get an email back I have tried many times over a few weeks. I am due to collect a phone but want my discount !
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21-10-2023 08:57 AM
Hi @Cross25
Welcome to the community.
I've sent you a private message to get some information from you. Please have a look and get back to me.
Thanks 🙂
Chris
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21-10-2023 08:57 AM
Hi @Cross25
Welcome to the community.
I've sent you a private message to get some information from you. Please have a look and get back to me.
Thanks 🙂
Chris
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21-10-2023 02:22 PM
I am having exactly the same issue, could someone please DM me with some assistance as I have just renewed a contract and need to provide me perk code within 30 days.
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21-10-2023 02:25 PM
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02-12-2023 04:03 PM
Hi, I'm having the same issue. Is someone able to assist me please?
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02-12-2023 04:36 PM
Hi @elj2419
How long ago did you register for a Perk account?
Are you using the work email to request the password reset?
Leanne.
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02-12-2023 04:38 PM
Hi Leanne, about 30 minutes ago. I've followed the link sent to my work email address but I get an error message saying the password is incorrect. I have tried to reset with both my work and personal email address and the code hasn't arrived to either account.
BW
Emma
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02-12-2023 04:41 PM
Hi @elj2419
Is this the first time you have registered today?
The perk code would be generated in the perk account and not be on the email 🙂
Leanne.
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08-01-2024 02:45 PM
Hello could I please get some help as I’m having the same issue
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08-01-2024 04:05 PM

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