cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE perks account deactivated

Katieg33
Investigator
Investigator

I have recently upgraded my phone and tried to use my Nhs perks again ( after being told it would automatically be carried over). But when I tried to log in but message says account is deactivated . When I try to re register it says “email already exists “. The guys in store tried to help but they cant sort it . I have rang up and spoke to customer services and they said it’s nothing to do with them? 

12 REPLIES 12
Katieg33
Investigator
Investigator

I also have the same issue if anyones able to help please 🙂

Katieg33
Investigator
Investigator

Hi I also have this issue if you are able to help at all please 🙂

Katieg33
Investigator
Investigator

Hi I’m also having this problem if you could help please 🙂

Leanne_T
EE Community Support Team

Hi @Katieg33

Thanks for coming here.

I've sent you a private message on here for some extra details.

Leanne.

EmBoolt
Explorer

I am also having this issue!

Leanne_T
EE Community Support Team

Hi @EmBoolt

Welcome to the community. 

I've sent you a private message on here for some extra details.

Leanne.

Crids
Visitor

Hi I am also having the same trouble!

Leanne_T
EE Community Support Team

Hi @Crids

Welcome to the community. 

I've sent you a private message on here for some extra details.

Leanne.

I still am having the same problem