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EE perk deactivated

Julieedward
Visitor

‎20-09-2025 02:04 PM

Getting this message when logging in to  ee perk        ‘Your account has been deactivated as your registration was not completed within the allowed time frame’

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎21-09-2025 05:50 AM

Hi @Julieedward 

You'll need to speak to EE CS on 150 about this issue.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Alex_H
EE Community Support Team

‎21-09-2025 11:17 AM

Hi @Julieedward,
 

Thanks for visiting the EE Community

As recommended if you call 150 one of our guides can send your details to our perk team to help fix your account. If you have any issues you can send me a PM by clicking my profile and clicking send message, and I can help to contact the perk team in regards to your account. 

Alex

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