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EE perk account deactivated

clairerigby794
Explorer

‎01-06-2024 04:59 PM

My EE perks account has been deactivated - can someone kindly tell me how to solve this please 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎02-06-2024 07:33 AM

Hi @clairerigby794 

Welcome to the community.

Did you receive any emails from our perk team to re-validate it? There should be a link on there to do that.

Chris

0 Helpful
clairerigby794
Explorer
In response to Christopher_G

‎02-06-2024 07:38 AM

No I have not received anything yet.


Sent from my iPhone
0 Helpful
Christopher_G
EE Community Support Team
In response to clairerigby794

‎02-06-2024 10:08 AM

OK, thanks @clairerigby794 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris

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