EE perk account deactivated

[CharlieFarms]

I’ve tried to log into my EE perks account but it says it’s been deactivated, I can’t get through on 150 right now, can I do anything else to sort this out? I’ve tried a password reset 

[Katie_B]

Hi @CharlieFarms. 

I would love to help. 

Have you been able to check your Spam/Junk folders?

Katie

[CharlieFarms]

Hi Katie, I have and there was nothing there, also the page that says the account has been  deactivated doesn’t have any options to take any actions, it’s just a page with some text

[Katie_B]

Thanks for checking @CharlieFarms. 

I have sent you a private message for more details. 

Katie